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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Landy Trapp

May 6, 2026

5  out of  5
rating by Landy Trapp
"Carey was nice very patient and helped me with getting what I needed in a timely manner. I will be recommending Carey to anyone looking to get State Farm insurance."
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larry Andree

May 5, 2026

5  out of  5
rating by larry Andree
"I wish I would of switched to this company sooner, no automated crap, just a real live person when you call, I recommend tracer he got me a better deal sooner and faster then anyone around, and hooked my 2 teenagers up too with a great deal, thank you good sir for the awesome service"
We responded:
"Thank you for letting us know how great Tracer was able to help you and your family. We appreciate you and are happy to have you part of the Carey Bass State Farm family!"
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Chris Allen

May 1, 2026

5  out of  5
rating by Chris Allen
"As my wife and I were looking to move our auto insurance I heard The Lord speak to me and he said Carry Bass, Cookeville. I called and spoke with Hailey. She gave me a quote for both my vehicles with the same coverage and the same deductibles. This came with a savings of over $600 a year. Everyone with the office of Carry Bass is the best in there field. My wife and I have peace in our decision in going with Carry Bass State Farm. We look forward in moving our home and life insurance over to State Farm."
We responded:
"Thank you so much for the very kind words! We are so happy you were led here and are able to save so much! We are elated to have you part of the Carey Bass State Farm family!!"
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Tracy Cogdell

April 29, 2026

5  out of  5
rating by Tracy Cogdell
"I was surprised how much I was able to save! My rate dropped 50%! Tracer did a good job discussing my options and answering my questions."
We responded:
"Thank you for giving Tracer a shoutout as well as, we are so happy to hear of your savings!! Welcome to the Carey Bass State Farm family!!"
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kylie zile

April 17, 2026

5  out of  5
rating by kylie zile
"I recently switched to Carey Bass at State Farm and couldn't be happier! Bundling my auto, renters, and life insurance with them ended up being cheaper than what I was paying for just my auto policy elsewhere. The process was smooth, and their team was super helpful in explaining all the options. If you're looking to save money and get great coverage, I highly recommend giving Carey Bass a call!"
We responded:
"Thank you so much Kylie for letting us know we could bundle your coverage and better protect you for less then you were paying! Thanks for being part of the Carey Bass State Farm family!"
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aleana rains

April 17, 2026

5  out of  5
rating by aleana rains
"I’ve been with Carey Bass State Farm for about 3 years now, and I couldn’t be happier with my experience. The team is always so helpful, friendly, and easy to work with. Anytime I’ve had questions or needed assistance, they’ve taken the time to make sure everything is clear and taken care of. On top of that, their car insurance prices are very reasonable, which makes a big difference. It’s nice to have a place you can trust that also offers great value. I definitely recommend them to anyone looking for reliable insurance and excellent customer service!"
We responded:
"Thank you for sharing your experience and letting us know we are taking care of your needs but also making sure you understand your coverage! We are so happy to have you part of the Carey Bass State Farm family!!"
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Delma Charlotte Brown

April 1, 2026

5  out of  5
rating by Delma Charlotte Brown
"Absolutely awesome everyone in this office. They all feel like I’m talking with family instead of a business, but they are all very professional and kind to me every time I call the office. Love these guys."
We responded:
"Thank you so much Mrs. Brown!! We appreciate your business and are so happy to have you part of the Carey Bass State Farm family!!"
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Vikki Davis

March 25, 2026

5  out of  5
rating by Vikki Davis
"I cannot believe the savings after i had been with Farm Bureau over 30 years, State Farm was over 100 cheaper a month for 2 vehicles. Staff (Holly) explained everything perfectly"
We responded:
"Thank you for letting us know we could save you money at make sure you are aware of your coverages. We are so glad to have you part of the Carey Bass State Farm family!"
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kevinbelcher1081

March 24, 2026

5  out of  5
rating by kevinbelcher1081
"Very friendly, informative and accommodating. I’ve been with them for almost 15 years and will continue to. I have all my vehicles insured with them as well as renter’s insurance. They will also insure your valuable possessions apart from home owner’s/renter’s insurance. Carey and all the staff are great, but a special shout-out to Tracer! He got my policy switched very quickly and made sure to verify all my information. He even tried to help me with getting some loan information and did everything he could on his end and I could tell he genuinely wanted to help further. Thanks for trying, buddy!"
We responded:
"Thank you very much for your kind words and shout out to Tracer for his assistance. We're so glad to have you part of the Carey Bass State Farm family!"
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dianna0120

March 18, 2026

5  out of  5
rating by dianna0120
"Hailey was very helpful with changing our vehicle insurance over from another company. She also talked to us about adding a life insurance policy which we did at a later date. Everyone in the office was very professional. We look forward to doing more business with them in the future."
We responded:
"Thank you for letting us know how we did, and that we could help! We are so glad to have you part of the Carey Bass State Farm family!"
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Terry Medley

March 16, 2026

5  out of  5
rating by Terry Medley
"They are great to work with very friendly and helpful"
We responded:
"Thank you for your time and letting us know how we're doing! Hope to have you part of the Carey Bass State Farm family soon!"
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Bethany Jones

March 12, 2026

5  out of  5
rating by Bethany Jones
"Professional, knowledgeable and friendly staff. Made getting policies easy!"
We responded:
"Thank you for sharing your experience! We are glad to have you part of the Carey Bass State Farm Family!"
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Nathan Wehage

February 11, 2026

5  out of  5
rating by Nathan Wehage
"I’m very pleased with their service and communication level. They explained everything very well and gave wonderful suggestions for my needs. I would recommend to a friend!"
We responded:
"Thank you so much for your kind words! We are happy to always have you part of the Carey Bass State Farm Family!"
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Janet Hannah

February 7, 2026

5  out of  5
rating by Janet Hannah
"Carey Bass is the best! He has gone above and beyond to ensure my claim was complete, spending time to answer all my questions to ensure I understood everything! He treated me like family!"
We responded:
"Thank you so much Mrs. Hannah, we are so glad to have you part of the Carey Bass State Farm Family!"
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Rich Courshon

February 7, 2026

5  out of  5
rating by Rich Courshon
"Carey Is by far the best insurance agent I’ve ever worked with. My home in Nashville got hit pretty hard from the ice storm recently this winter, and I had downed trees, power lines and damage to my Home. Carey responded immediately and even offered to come to my home to take a look at the damage. My claim was settled quickly and professionally, and I was able to start getting my Home back together."
We responded:
"So glad we were able to get you taken care of quickly! Thank you for being a part of the Carey Bass State Farm Family!"
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T Jackson

February 5, 2026

5  out of  5
rating by T Jackson
"Not usually one to leave reviews but Tracer was a pleasure to work with. He took time to check different policy options to ensure I was satisfied with the coverage and price. If you need to switch your auto insurance provider I would recommend giving Carey Bass- State Farm a try. Be sure to ask for Tracer."
We responded:
"Thank you so much for taking the time to make this review! We are so glad to have you part of the Carey Bass State Farm Family!"
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Vicky Horn

January 20, 2026

5  out of  5
rating by Vicky Horn
"Very helpful and friendly. I have state farm insurance since the early 90s with Carey Bass. He's always taken care of my insurance needs and I highly recommend him and his office staff. They are all very good."
We responded:
"Thank you for your kind words! We're so happy to have you part of the Carey Bass State Farm family!"
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Tracy Phillips

July 2, 2025

5  out of  5
rating by Tracy Phillips
"I have personally been with State Farm for years and this office has been a saving grace. Everyone over there has always been super nice and Haley in particular has had to deal with most of my headaches but she's managed to take care of everything I've needed whether it be business related, home, or personal vehicles."
We responded:
"Thank you for your kind words! We are so glad to have you in the Carey Bass State Farm family!"
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Kelly Jaco

June 30, 2025

5  out of  5
rating by Kelly Jaco
"Thank you for taking care of my needs!"
We responded:
"Thank You for being a part of the Carey Bass State Farm family!"
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austin mcmahan

June 17, 2025

5  out of  5
rating by austin mcmahan
"Carey and everyone who works here have been absolutely incredible to work with you guys really helped us out when we bought our new home an got us so much coverage at less then half of what I was paying. We appreciate you guys an would recommend anyone who wants to save money and get more coverage to come see you guys."
We responded:
"So happy to hear Austin, glad to have you be part of the Carey Bass State Farm family!"
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Shane Allison

June 10, 2025

5  out of  5
rating by Shane Allison
"Great price and very good to work with"
We responded:
"Thanks Mr. Allison! We are happy to have you part of the Carey Bass State Farm family."
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Greg King

June 7, 2025

5  out of  5
rating by Greg King
"Great people. State Farm has been my insurance for 40 years and no complaints."
We responded:
"Thank you!! We are happy to have you part of the Carey Bass State Farm family!"
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yoska 14

June 6, 2025

5  out of  5
rating by yoska 14
"Usually nothing but professionalism always answers any questions I have and explains everything."
We responded:
"Thank You Yoska, we are happy to have you be a part of the Carey Bass State Farm Family!"
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Marcel Ngo

June 5, 2025

5  out of  5
rating by Marcel Ngo
"Super friendly, Carey and his staff are extremely knowledgeable!"
We responded:
"Thank you so much for the kind words, we appreciate you!"
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E Aoki

June 4, 2025

5  out of  5
rating by E Aoki
"The office always answers the phone right away and they are able to help me with my issue quickly!"
We responded:
"Thank you so much for the kind words, we are overjoyed to have you part of the Carey Bass State Farm family. "