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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Taylor

August 21, 2026

5  out of  5
rating by Tiffany Taylor
"I reached out to the local office regarding auto insurance and was immediately impressed by the warm response and courtesy I received. Tracer quickly answered all of my questions and helped make my enrollment seamless. While shopping around, I had several interactions with insurance providers. State Farm was the winner by far. Their rates were the most sensible, and Tracer should be recognized for his professionalism and excellent customer service. I would recommend this office to anyone with auto insurance needs."
We responded:
"Thank you for letting us know how Tracer was able to help you! We are so happy to have you be a part the Carey Bass State Farm family!!"
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Dede Poha

August 19, 2026

5  out of  5
rating by Dede Poha
"Very, very helpful No complaints here very patient"
We responded:
"Thank you for letting us know how we did, and that we could help! We are so glad to have you part of the Carey Bass State Farm family!"
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Malinda Thomas

August 18, 2026

5  out of  5
rating by Malinda Thomas
"They took care of all our needs!"
We responded:
"Thank you so much Mrs. Thomas for taking the time to make this review. We are glad to have you part of the Carey Bass State Farm Family!"
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Chris Allen

August 17, 2026

5  out of  5
rating by Chris Allen
"As my wife and I were looking to move our auto insurance I heard The Lord speak to me and he said Carry Bass, Cookeville. I called and spoke with Hailey. She gave me a quote for both my vehicles with the same coverage and the same deductibles. This came with a savings of over $600 a year. Everyone with the office of Carry Bass is the best in there field. My wife and I have peace in our decision in going with Carry Bass State Farm. We look forward in moving our home and life insurance over to State Farm."
We responded:
"Thank you so much for the very kind words! We are so happy you were led here and are able to save so much! We are elated to have you part of the Carey Bass State Farm family!!"
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Lydia Cranmore

August 10, 2026

4  out of  5
rating by Lydia Cranmore
"Very helpful"
We responded:
"Thank you for taking the time to give us these stars! We appreciate you and are happy to have you part of the Carey Bass State Farm family!"
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Debra Alvarez

August 7, 2026

5  out of  5
rating by Debra Alvarez
"Tracer at the Carey Bass office was awesome!💕"
We responded:
"Thank you for letting us know how awesome Tracer is! We appreciate you and are happy to have you part of the Carey Bass State Farm family!"
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Mylah Jenaye

July 31, 2026

5  out of  5
rating by Mylah Jenaye
"They were extremely helpful and tracer got everything done in minutes!"
We responded:
"Thank you very much for your kind words and shout out to Tracer for his quick assistance! We're so glad to have you part of the Carey Bass State Farm family!"
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michelle paul

July 29, 2026

5  out of  5
rating by michelle paul
"Very nice and well spoken"
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kylee hendley

July 26, 2026

5  out of  5
rating by kylee hendley
"Aleana helped me and my fiancé set up our insurance & made it such an easy process!! Also gave us amazing prices. Better than anywhere else"
We responded:
"Thank you for letting us know how Aleana was able to help your family! We are so happy to have y'all join the Carey Bass State Farm family!!"
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Mary Lineberry

July 16, 2026

5  out of  5
rating by Mary Lineberry
"They provided me a quote and were very efficient and nice !"
We responded:
"Thank you for sharing your experience! We are glad to have you part of the Carey Bass State Farm Family!"
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Nyia Williams

July 15, 2026

5  out of  5
rating by Nyia Williams
"Aleana was able to provide me with a fast quote and remained patient with me through all the different questions I asked."
We responded:
"Thank you for letting us know how Aleana was able to help you! We are so happy to have you join the Carey Bass State Farm family!!"
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Jessica B

July 11, 2026

5  out of  5
rating by Jessica B
"My mom has been with State Farm for several years & we love them! Very fair prices & I absolutely love Hailey at the local Cookeville office she’s so sweet & always helps with anything I need to help my mom with when I make changes for her. It’s always in a timely manner, she’s the best!"
We responded:
"Thank you so much for taking the time to write this review and let us know how our office and how our office manager Hailey is doing. We appreciate your business and are lucky to have you all part of the Carey Bass State Farm family!!"
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Andrew Thompson

July 7, 2026

5  out of  5
rating by Andrew Thompson
"I had an excellent experience with Carey Bass and the entire team at State Farm. Carey is knowledgeable, professional, and genuinely takes the time to explain coverage options so you can make informed decisions. The customer service is outstanding—they’re responsive, friendly, and always willing to help with any questions or changes. It’s clear they truly care about their clients and go the extra mile to provide great service. I highly recommend Carey Bass and his State Farm office to anyone looking for reliable insurance and a team they can trust."
We responded:
"Thank you for letting us know how we did, and that we could help! We are so glad to have you part of the Carey Bass State Farm family!"
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Meghan Adams

June 26, 2026

5  out of  5
rating by Meghan Adams
"Excellent! Aleana and team were friendly, helpful, and made the entire process very efficient. They answered all of my questions, provided great rates at a fair price, and delivered outstanding customer service. I highly recommend them to anyone looking for reliable coverage and an stress-free experience."
We responded:
"Thank you so much for taking the time to make this review! We are so glad to have you join the Carey Bass State Farm Family!"
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anna bond

June 25, 2026

5  out of  5
rating by anna bond
"Aleana helped me and my family a lot! really sweet people!"
We responded:
"Thank you for letting us know how Aleana was able to help you and your family! We are so happy to have you join the Carey Bass State Farm family!!"
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Ron Pardue

June 25, 2026

5  out of  5
rating by Ron Pardue
"I couldn’t be happier with the service I received. This insurance agency delivers top‑notch expertise paired with genuinely friendly customer care. The staff is incredibly knowledgeable and took the time to explain every option clearly, making the entire process simple and stress‑free. Their pricing is excellent, and I truly feel like they worked to get me the best value. Highly recommend to anyone looking for reliable coverage and a team that actually cares."
We responded:
"Ron, thank you so much for this wonderful review! We appreciate your time and letting us know we were able to help! We are so happy to have you join the Carey Bass State Farm family!"
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Heather York

June 25, 2026

5  out of  5
rating by Heather York
"Best agent in town. Would recommend to anyone!"
We responded:
"Thank you so much for taking the time to let us know how great our agent is! We are happy to have you join the Carey Bass State Farm family!"
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Brandon Murphy

June 15, 2026

5  out of  5
rating by Brandon Murphy
"Got me a quote on car and renters insurance very quickly"
We responded:
"Thank you so much for letting us know we could be swift in getting you quoted, excited to get you some savings have you part of the Carey Bass State Farm family soon!"
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Landy Trapp

May 6, 2026

5  out of  5
rating by Landy Trapp
"Carey was nice very patient and helped me with getting what I needed in a timely manner. I will be recommending Carey to anyone looking to get State Farm insurance."
We responded:
"Glad to hear you had a great experience, we really appreciate you! Welcome to the Carey Bass State Farm family! "
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larry Andree

May 5, 2026

5  out of  5
rating by larry Andree
"I wish I would of switched to this company sooner, no automated crap, just a real live person when you call, I recommend tracer he got me a better deal sooner and faster then anyone around, and hooked my 2 teenagers up too with a great deal, thank you good sir for the awesome service"
We responded:
"Thank you for letting us know how great Tracer was able to help you and your family. We appreciate you and are happy to have you part of the Carey Bass State Farm family!"
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Tracy Cogdell

April 29, 2026

5  out of  5
rating by Tracy Cogdell
"I was surprised how much I was able to save! My rate dropped 50%!
Tracer did a good job discussing my options and answering my questions."
We responded:
"Thank you for giving Tracer a shoutout as well as, we are so happy to hear of your savings!! Welcome to the Carey Bass State Farm family!!"
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kylie zile

April 17, 2026

5  out of  5
rating by kylie zile
"I recently switched to Carey Bass at State Farm and couldn't be happier! Bundling my auto, renters, and life insurance with them ended up being cheaper than what I was paying for just my auto policy elsewhere. The process was smooth, and their team was super helpful in explaining all the options. If you're looking to save money and get great coverage, I highly recommend giving Carey Bass a call!"
We responded:
"Thank you so much Kylie for letting us know we could bundle your coverage and better protect you for less then you were paying! Thanks for being part of the Carey Bass State Farm family!"
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aleana rains

April 17, 2026

5  out of  5
rating by aleana rains
"I’ve been with Carey Bass State Farm for about 3 years now, and I couldn’t be happier with my experience. The team is always so helpful, friendly, and easy to work with. Anytime I’ve had questions or needed assistance, they’ve taken the time to make sure everything is clear and taken care of.
On top of that, their car insurance prices are very reasonable, which makes a big difference. It’s nice to have a place you can trust that also offers great value. I definitely recommend them to anyone looking for reliable insurance and excellent customer service!"
We responded:
"Thank you for sharing your experience and letting us know we are taking care of your needs but also making sure you understand your coverage! We are so happy to have you part of the Carey Bass State Farm family!!"
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Delma Charlotte Brown

April 1, 2026

5  out of  5
rating by Delma Charlotte Brown
"Absolutely awesome everyone in this office. They all feel like I’m talking with family instead of a business, but they are all very professional and kind to me every time I call the office. Love these guys."
We responded:
"Thank you so much Mrs. Brown!! We appreciate your business and are so happy to have you part of the Carey Bass State Farm family!!"
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Vikki Davis

March 25, 2026

5  out of  5
rating by Vikki Davis
"I cannot believe the savings after i had been with Farm Bureau over 30 years, State Farm was over 100 cheaper a month for 2 vehicles.
Staff (Holly) explained everything perfectly"
We responded:
"Thank you for letting us know we could save you money at make sure you are aware of your coverages. We are so glad to have you part of the Carey Bass State Farm family!"